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Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Helping You Navigate the Digital World
Helping You Navigate the Digital World

Lost access to your Facebook account but don’t have your phone or email anymore?
Don’t panic — there’s still hope. This step-by-step guide shows you exactly how to recover your Facebook account without needing your old number or email address.
You may have lost access to your Facebook account due to:
Head to facebook.com/login and click on “Forgotten password?”
⚠️ Don’t enter anything yet — just click the link below the login fields.
Facebook will ask for your email, phone, full name, or username.
If you don’t have access to email/phone, try:
If Facebook shows recovery options (email/phone) that you can’t use:
Facebook will prompt you to verify your identity in another way.
You’ll now be directed to a page to verify your identity using a government-issued ID.
Accepted documents include:
👉 Upload a clear photo of your ID with all four corners visible.
🔒 Your ID will be encrypted and deleted after the verification process.
Once verified, Facebook may ask you to add a new email address where they can contact you.
This email will become your new login if recovery is successful.
Recovery via ID usually takes 1–3 business days.
Check your new email for a confirmation or follow-up.